Has your car got stolen? Do not worry; you can simply get in touch with the insurance-provider and know how to settle the claim. The very first thing to do when you come to know that your car has been stolen is to inform the insurance-provider about the theft and raise an insurance claim. Here is a quick guide on how to claim car theft and the claim amount.
- Inform the Insurance Company
If you had taken a car insurance online, then you can contact the company via their helpline number or other lines of communication. The company will let you know the steps to take to make a valid claim and provide you with a claim reference number. Keep this number noted somewhere safe for future references.
- File an FIR
The next logical step to take is to visit your local police station to file an FIR (First Information Report) for the car theft. The report will list the details of the car and information about the theft or how it took place. The FIR will act as a proof of the theft. The insurance company will ask for the FIR to process the claim.
- Handover Car Keys, Submit RC Book and FIR
Apart from the First Information Report about the car theft, the vehicle insurance firm will require you to submit important documents to authenticate your claim. You will have to provide RC book of the vehicle and the car keys. In case the Registration Certificate book had been left in the car, you can submit its photocopy. As you are provided with two sets of car keys, you have to submit the both to the company.
This is mandatory, as it rules out possible negligence your end, conveying that you did not leave the keys inside the car, and thus, the theft was not your fault. If you cannot produce the keys, then it will be ruled as an act of gross negligence your end and your claim can be rejected by the company.
- Settle the Claim
If the police are unable to recover your car, then the car insurance company will settle the claim for theft. It can take up to 2 months to settle the claim. The claim amount will be equal to the IDV (Insured Declared Value) of the car in a year when it was stolen. For example, the insurance policy for the year shows an IDV of Rs. 5 lakhs then the total admissible claim amount for that year will be Rs. 5 lakhs.
Things to Keep in Mind to Avoid a Car Theft
- To avoid such unfortunate events in the future, do not ever leave your car unattended with the vehicle engine running.
- If you leave the keys in ignition it will increase the risk of theft and claim rejection.
- Never keep the original documents of the insurance in your car. Because if your vehicle gets stolen, you will also lose the policy documents and face difficulty in the claim procedure.
- You can keep copy of the insurance certificate in the car instead.
By following the above-given steps, you can raise a claim on the insurance firm for the car theft. Remember, no claim will be settled for a lapsed policy, so make sure that your policy is active during raising the claim.